Infrastructure, Monitoring & Security


A small footprint, often called an “agent,” is installed on client workstations, servers and other endpoints to deploy remote monitoring management. These agents then feed information about machine health and status back to the MSP.

Remote monitoring and management (RMM) is a process designed to help MSPs (like 247.Systems) remotely and proactively monitor client endpoints, networks, and computers. RMM can also be referred to by other names like remote IT management or network management.


What are the Advantages of a Good RMM?

An RMM will save your business money because it cuts down costly help desk calls and most on-site support. It will alert 247.Systems support staff of potential crises so they can be fixed before they damage your business. Some crucial services that can save you lots of money are:

  • Real-time monitoring and alerts management
  • IT automation and scripting
  • Patch management functions
  • Reporting and analytics

Real-time monitoring and alerts

End users shouldn’t have to wait for something to break down before 247.Systems support team spots a problem. When 247.Systems supporting the infrastructure on a remote site, it can identify potential problems and they can fix them before they grind your business to a halt.

IT automation and scripting

Automation process takes care of many routine maintenance tasks, saving you money for other business purposes.

Automated tasks should include:

  • System Restore Points
  • Temp Files Deletion
  • Internet History Deletion
  • Reboot
  • Shutdown
  • Defragment (all disks)
  • Run Checkdisk (all disks)
  • Run Scripts

A script execution module is important because it makes automation very flexible. 247.Systems support platform can support scripts written in many formats including MSI, Bash files, CMD files, and PowerShell scripts.

Patch management functions

The system should be able to: 

  • Run Windows Update
  • Install Microsoft Office update
  • Monitor and install driver updates
  • Analyze and install Java updates
  • Patch Adobe updates
  • Reboot if needed
  • Exclude patches

247.Systems support console should display patch run statuses and log all actions, so 247.Systems technicians can check on the current status of all software at any time.

Reporting and analytics

Our AI systems don’t just perform monitoring tasks, it should also include extensive reporting options that allow 247.Systems to set data-driven goals for your IT support activities. Reports should be available to be run on-demand or on monthly scheduling.

Standard reports should include: 

  • System health at a glance
  • Customer health (Total Agents)
  • Agent health
  • System inventory audit
  • Microsoft licensing
  • Software inventory
  • Patch and automation feedback

Device Monitoring and Management

247.Systems support tool includes two elements:  the management console and an “remote agent,” which is installed on each client device.

The agent gives 247.Systems technicians access to the monitored remote equipment and scans equipment for status changes and reports back to the central monitoring console. The proactive approach of 247.Systems remote agents means that 247.Systems technicians can spot service level problems before they become issues.

The access afforded by the remote agents enables 247.Systems technicians to access the equipment on your sites to fix, reconfigure and/or install and update your software. These software inventory and configuration tasks can be performed on individual devices or implemented in masse. All 247.Systems facilities means that a supporting IT technician almost never needs to visit your site.

The Break/Fix model

Traditionally, businesses working on a tight budget work to the philosophy of “if it ain’t broke, don’t fix it.” They don’t spend money on IT support until something breaks. At that point, they search for a technician and they usually need repairs to be completed in a hurry at very high costs!

Small businesses that don’t have an established relationship with a managed services provider for IT support tend to call on technicians on an ad hoc basis. Therefore, repairs are ordered in a panic with no consideration for cost. This is the Break/Fix model.

Waiting for something to break is a risky strategy and, in the long run, costs more than operating a continuous maintenance contract. There is a better way to run a corporate IT policy — automated constant monitoring of equipment to head off breakdowns.

247.Systems contract plans can bring your business to the next level.


The prices may seem a bit high but when you really gonna need it, you will see that you have already made your ROI!

  • Minimum users/servers/both for subscription are 5. Discounts are offered above 10 users/servers/both.
  • Each user device must be combined with Silver plan. No limits on devices number. ****
  • Minimum contract commitment is 1 year.
  • Entry fee on subscription plans is twice cost of a full priced month. (E.g. Do you have 4 users without add-ons with 6 computers and 1 server? – Devices (6 devices x 8 = 48 x 2 = 96€), Users (4 users x 35 = 140 x 2 = 280€) plus Server (1 server x 55 = 55) x 2 = 110€ for server. Total Entry fee is 486€.
  • Support hours cannot be combined or transferred to next months.
  • Next business day installations/configurations, to be valid, must be requested by 17:00 the previous day.
  • Software licenses not listed in our plans are not included in the quoted prices and are at additional cost.
  • Discounts cannot be combined!
  • We are Microsoft Partners therefore you can have Microsoft 365 services included on our plans. Microsoft 365 Business Plans comparison
  • All prices are VAT/TAX excluded

* Remote Support hours offered on mentioned plans are applied to entire company based on Plan and not to each computer/server. (E.g. If you have 4 users then that means that you have total 2 hours of support per prepaid month, not 8 hours). OnSite Support Hours are counted the same but currently are only available in Greece but we have plans for worldwide partnerships.

** Minimum charges of support hour is half hour. (E.g. If you called our support team for an urgent issue and resolution time was 10 minutes then you will be charged half hour. ) More support hours can be purchased additionally with mentioned discounts.

*** Additional users are allowed whenever you want. User removal is allowed after subscription expiration date because we already made an agreement with our vendors based on your counted users to keep our pricing scheme down bellow the average so you can benefit from lowest price. Therefore we cannot decrease users before subscription expiration.

**** Each Microsoft Office license can be used on up to 5 devices. Antivirus pricing scheme is per device.

Trust us and sleep easy at night because we are looking after you 24/7/365!!

Are you still interested? Please fill the form below and we will get in touch to discuss further your company needs.

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Please select your preferable Plan. SNMP devices (Firewalls, Switches, Routers, Printers, UPS etc.) are counted on SILVER plan by default.
5 Supported devices
Desktops-Laptops (Windows/macOS) / Servers and SNMP devices (Firewalls, Switches, Routers, Printers, UPS etc.)

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Privacy Policy

Last Updated: Nov 10 2021 Thank you for visiting the Privacy Policy of 247.Systems - Lyseis Pliroforikis E.E.. This Privacy Policy explains how 247.Systems - Lyseis Pliroforikis E.E. (collectively, “247.Systems - Lyseis Pliroforikis E.E.”, “we”, “us”, or “our”) collects, uses, and shares information about you (“you”, “yours” or “user”) when you access or use our websites (“Services”). Users are responsible for any third-party data they provide or share through the Services and confirm that they have the third-party's consent to provide such data to us.  

Information We Collect

We may collect and combine information about you when you access or use the Services, including: Contact Information: such as:
  • address (street address, city, state, zip code)
Log and Usage Information: such as browser type you use, hardware model, operating system, IP address, unique device identifiers, access times, pages viewed, links clicked, and browsing behavior such as time spent, what site you came from, what site you visit when you leave us, and browsing behavior.  

How We Use Your Information

We use information we collect about you to provide, maintain, and improve our Services and other interactions we have with you. For example, we use the information collected to:
  • Facilitate and improve our online experience;
  • Provide and deliver products and services, perform authentication, process transactions and returns, and send you related information, including confirmations, receipts, invoices, customer experience surveys, and product or Services-related notices;
  • Process and deliver promotions;
  • Respond to your comments and questions and provide customer service;
  • If you have indicated to us that you wish to receive notifications or promotional messages;
  • Detect, investigate and prevent fraudulent transactions and other illegal activities and protect our rights and property and others;
  • Comply with our legal and financial obligations;
  • Monitor and analyze trends, usage, and activities;
  • Provide and allow our partners to provide advertising and marketing targeted toward your interests.

How We May Share Information

We may share your Personal Information in the following situations:
  • Third Party Services Providers. We may share data with service providers, vendors, contractors, or agents who complete transactions or perform services on our behalf, such as those that assist us with our business and internal operations like shipping and delivery, payment processing, fraud prevention, customer service, gift cards, experiences, personalization, marketing, and advertising;
  • Change in Business. We may share data in connection with a corporate business transaction, such as a merger or acquisition of all or a portion of our business to another company, joint venture, corporate reorganization, insolvency or bankruptcy, financing or sale of company assets;
  • To Comply with Law. We may share data to facilitate legal process from lawful requests by public authorities, including to meet national security or law enforcement demands as permitted by law.
  • With Your Consent. We may share data with third parties when we have your consent.
  • With Advertising and Analytics Partners. See the section entitled “Advertising and Analytics” below.

Advertising and Analytics

  We use advertising and analytics technologies to better understand your online activity on our Services to provide personalized products and services that may interest you. We may allow third-party companies, including ad networks, to serve advertisements, provide other advertising services and/or collect certain information when you visit our website. Third-party companies may use pseudonymized personal data (e.g., click stream information, browser type, time and date, subject of advertisements clicked or scrolled over) during your visit to this website in order to provide advertisements about goods and services likely to be of interest to you, on this website and others. To learn more about Interest-Based Advertising or to opt-out of this type of advertising, you can visit or Some third-party companies may also use non-cookie technologies, such as statistical IDs. Please keep in mind that your web browser may not permit you to block the use of these non-cookie technologies, and those browser settings that block cookies may have no effect on such techniques. If the third-party company uses the non-cookie technologies for interest-based advertising, you can opt out at Please note the industry opt out only applies to use for interest-based advertising and may not apply to use for analytics or attribution. Some websites have “do not track” features that allow you to tell a website not to track you. These features are not all uniform. We do not currently respond to those signals.    

Google Analytics

We use Google Analytics, an analytics service provided by Google LLC. We use this service to help analyze how users use the Service, with a view to analyzing usage across devices and offering improvements for all users. To learn more about Google Analytics, please visit their Privacy Policy. To opt-out of this feature by installing the Google Analytics Opt-out Browser Add-on, please click here.  

Data Security

We implement commercially reasonable security measures designed to protect your information. Despite our best efforts, however, no security measures are completely impenetrable.  

Data Retention

We store the information we collect about you for as long as necessary for the purpose(s) for which we collected it or for other legitimate business purposes, including to meet our legal, regulatory, or other compliance obligations.  

EU Privacy Rights

Individuals located in certain countries, including the European Economic Area (EEA) and the United Kingdom, have certain statutory rights under the General Data Protection Regulation (GDPR) in relation to their personal data. To the extent information we collect is associated with an identified or identifiable natural person and is protected as personal data under GDPR, it is referred to in this Privacy Policy as “Personal Data”. Data Subject Access Requests Subject to any exemptions provided by law, you may have the right to request:
  • a copy of the Personal Data we hold about you;
  • to correct the Personal Data we hold about you;
  • to delete your Account or Personal Data;
  • to object to processing of your Personal Data for certain purposes;
To access your privacy rights, send us an email at We will generally process requests within one month. We may need to request specific information from you to help us confirm your identity and/or the jurisdiction in which you reside. If your request is complicated or if you have made a large number of requests, it may take us longer. We will let you know if we need longer than one month to respond. Legal Bases For Processing Personal Data We may process your Personal Data under applicable data protection law on the following legal grounds:
  • Contractual Necessity: we may process your Personal Data to enter into or perform a contract with you.
  • Consent: where you have provided consent to process your Personal Data. You may withdraw your consent at any time.
  • Legitimate interest: we process your Personal Data to provide our Services to you such as to provide our online user experience, communicate with you, provide customer service, market, analyze and improve our business, and to protect our Services.

Age Limitations

Our Service is intended for adults ages 18 years and above. We do not knowingly collect personally identifiable information from children. If you are a parent or legal guardian and think your child under 13 has given us information, please email or write to us at the address listed at the end of this Privacy Policy. Please mark your inquiries “COPPA Information Request.”  

Changes to this Privacy Policy

247.Systems - Lyseis Pliroforikis E.E. may change this Privacy Policy from time to time. We encourage you to visit this page to stay informed. If the changes are material, we may provide you additional notice to your email address or through our Services. Your continued use of the Services indicates your acceptance of the modified Privacy Policy.  


You can opt out of receiving our marketing emails and/or newsletters by contacting us as described under “Contact Us” below. We may still send you transactional messages, which include Services-related communications and responses to your questions.  

Storage of Information in the United States

Information we maintain may be stored both within and outside of the United States. If you live outside of the United States, you understand and agree that we may transfer your information to the United States, and that U.S. laws may not afford the same level of protection as those in your country.  

Contact Us

If you have questions, comments, or concerns about this Privacy Policy, you may contact us at:
  • +302104400044
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